Support

Contact us

Write to support@richunclestudio.com. Tell us your phone model and, if you signed in, the email of your Google or Apple account; a screenshot helps too. We usually answer within how many working days.

Questions and answers

How do I keep my progress?

A guest's progress lives only on that phone. To keep it, open the gear in the top right corner → Account → Secure my progress and sign in with Google or Apple. Then you can continue on another phone by signing in there with the same account.

How do I delete my account?

In the game or by email: see Delete your account.

The game does not connect

Cozy Fishing is an online game: your progress is kept on our server. Check your internet connection and update the game to its latest version. If it still does not work, write to us.

I found a bug

Write to us what happened and, if you can, add a screenshot. Thank you!